Privacy Policy

Effective Date: 27-07-2023
Last Updated: 27-03-2026

At Bumb’INGOMSO ("we," "us," or "our"), we are committed to protecting the privacy and confidentiality of the personal information of our beneficiaries, partners, and website visitors. This Privacy Policy outlines how we collect, use, and protect your information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

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1. Information We Collect

We collect personal information to provide our health, psychosocial, and economic support services. This includes:

• Voluntary Information: Name, age, contact details (email, WhatsApp, phone number), and physical address provided via our website forms, sign-up sheets, or call center.
• Special Personal Information: Due to the nature of our HIV-prevention and health interventions, we may collect sensitive data such as health status, medical history, and information regarding gender-based violence (GBV) experiences.
• Information of Minors: As we work with adolescent girls and young women, we collect and process information of children only with the explicit consent of a parent or legal guardian, or as permitted by law.
• Automatically Collected Data: We use cookies on our website to improve user experience and analyze web traffic (e.g., IP addresses and browser types).

2. How We Use Your Information

We use the collected information to:

• Enroll you in our Leadership Network, BI Clubs, or training programs.
• Provide counseling and psychosocial support via our Call Centre or Lingomso Youth Centre.
• Facilitate health screenings and referrals to clinics.
• Communicate updates about economic opportunities and program activities.
• Generate anonymized reports for our funders to measure project impact.

3. Sharing of Information

We do not sell your personal information. We only share your data with:

• Implementing Partners: Organizations within our consortium who are directly involved in delivering services to you.
• Health Facilities: With your explicit consent, to facilitate medical referrals.
• Legal Requirements: If required by South African law or a court order.

4. Data Security

We implement strict technical and organizational measures to secure your data against unauthorized access, loss, or destruction. This includes secure digital platforms, encrypted databases, and confidentiality agreements for all staff and mentors.

5. Your Rights (Under POPIA)

You have the right to:

• Access: Request a copy of the personal information we hold about you.
• Correction: Ask us to update or correct inaccurate or outdated information.
• Objection: Object to the processing of your information for specific purposes.
• Deletion: Request that we delete your personal information (subject to legal retention requirements).

6. Cookies and Third-Party Links

Our website uses cookies to enhance functionality. You can disable cookies in your browser settings, though some features may not function correctly. Our website may contain links to external sites; we are not responsible for the privacy practices of those third-party websites.